Privacy policy
This policy explains what data Starworn and starworn.net collect, how we use it and how you can access or delete it. We aim to collect only what we need to run and improve the game and website. We never sell your data or use it for advertising.
Who we are
Starworn is made by Holonautic Ltd., which is responsible for the data described here:
Holonautic Ltd.Tannegg 4
6005 St. Niklausen
Switzerland
info@holonautic.com
Our data protection officer can be reached at the same address. This policy covers Starworn and starworn.net; our other games and holonautic.com are covered by the Holonautic privacy policy.
The website
starworn.net uses no cookies, analytics or third-party trackers. We serve its fonts, images and videos from our own server, rather than loading them from third-party services.
Like any web server, ours records technical connection logs: your IP address, the time, the page requested and your browser's user agent. We use them only to keep the site running and secure, and they are deleted automatically after at most 31 days.
Closed beta
The beta button takes you to the Meta Horizon Store, where you ask for access with your Meta account. starworn.net collects nothing for this. Meta handles your request under its own privacy policy and shows it to us in its developer tools so we can approve it. We use it only to give you access to the Starworn beta.
The game
Gameplay statistics and crash reports
To learn how Starworn is played and to fix problems, the game sends statistics to our own server. They include:
- a random installation ID and a random player ID, created on your device and not linked to your Meta account;
- the game version, platform, headset or device model and game settings;
- session information, such as when you played, for how long and how the session ended;
- what happened in play, such as items crafted or gathered, creatures defeated, milestones reached, deaths and their cause, and whether you played alone or in multiplayer;
- performance measurements, sent when each session ends: the average frame rate, the share of slow frames, the number of hitches and the worst frame time;
- when the game crashes, the error message and technical trace, with file paths and other identifying details removed.
These statistics do not include your chat, your voice, your exact position in the world or your saved worlds. We use them in aggregate to improve the game. Like the website, the server that receives them keeps technical connection logs, including IP addresses, which are deleted automatically after at most 31 days.
Name, friends and multiplayer
We store your chosen display name on our server so other players can find you. If you use the Friends feature, we also store your friend code, friends list, friend requests and any messages included with those requests. We store the players you recently played with and your character’s appearance so these can be shown in your friends list.
When you host a game, the game lists it in our lobby, with its public connection key and room details, so others can join. It lists your key, not your IP address.
Connections between players
Multiplayer connects players' devices directly, using the open-source iroh networking library. Players you play with can see your IP address, as with any direct connection. To help devices find each other, your device publishes its connection key and network addresses to a discovery service run by n0, the developers of iroh. When a direct connection is not possible, traffic passes, end-to-end encrypted, through one of n0's relay servers.
Voice chat
In multiplayer, your voice is sent live to players whose characters are near yours, through the player hosting the game. We do not record or store voice.
In-game encyclopedia
The encyclopedia in the game's pack downloads its pages from starworn.net: a list of topics, the text of each topic and its pictures. The game asks for these files the same way a web browser would, and sends nothing about you with the request: no installation ID, no player ID, no name, no Meta account details and no gameplay data. The files are the same for every player. The game keeps the downloaded pages and pictures on your headset, so they open quickly and work again later, and it checks from time to time whether they have changed.
Like any visit to starworn.net, a download reaches our server with your IP address. We handle it like the website's connection logs described above and delete it after at most 31 days.
Meta
Starworn is distributed through the Meta Horizon Store. Your Meta account, purchases and anything your headset shares with Meta are handled by Meta under Meta's privacy policy. We do not receive your Meta account details.
Meta also collects crash reports from your headset and makes them available to us in the Meta developer dashboard. We use them to find and fix crashes.
Why we use this data
We process data under the Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU General Data Protection Regulation (GDPR). We use gameplay statistics and crash reports because we have a legitimate interest in understanding how the game is played and in fixing faults. We use your name, friends and lobby data to provide the multiplayer features you choose to use.
How long we keep it
Gameplay statistics are anonymised automatically once they are 24 months old: the installation ID is removed, and what remains cannot be linked to any installation or person. Crash reports are deleted automatically once they are 24 months old. Friends and name data are kept while you use these features, and deleted at your request.
Your rights
You can ask what data we hold about you, request a correction or deletion, or ask us to restrict or stop processing it. Contact info@holonautic.com and include your display name and friend code to help us find your friends and name data and your crash reports.
Gameplay statistics are tied only to a random installation ID that the game does not show you, so we cannot tell which statistics are yours, and a display name or friend code will not help us find them. We therefore handle statistics by age: they are anonymised automatically after 24 months, and if you write to us we will confirm this. Uninstalling Starworn removes its local data, including its installation ID, so statistics sent earlier can no longer be linked to you or to anything you play afterwards; it does not delete data already stored on our server.
Depending on where you live, you can also complain to your data protection authority.
Children
Starworn is intended for teens and adults and is not directed at children under 13. If you believe a child under 13 has given us data, contact us and we will delete it.
Changes
If the game starts collecting something new, we will update this page and the date at the top before that version is released.